Privacy

Your data, in plain English.

Coaching only works because people tell me things they don’t tell anyone else. So I treat the small amount of data this website collects the way I treat everything said in a session: carefully, confidentially, and never as a product. Here’s the whole arrangement.

Last updated: 2 August 2026 · Applies to meerashahcoaching.co.uk

The short version

I collect what you type into my two forms, and nothing behind your back.
This site sets no cookies, runs no analytics, and stores nothing in your browser.
Your details are never sold, swapped, or handed to marketers. There are no marketers.
Employer-funded coaching: your employer gets attendance confirmation only – never session content.
Ask me what I hold, or ask me to delete it, any time: hello@meerashahcoaching.co.uk.

Who I am

I’m Meera Shah, and I run Meera Shah Coaching from Studio 6, Palmer’s Yard, London E2. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), I’m the “data controller” for this website – which is a formal way of saying the buck stops with me, not a compliance department. Questions about anything on this page go to hello@meerashahcoaching.co.uk or 020 7946 0042.

What I collect when you book a call

The booking form on the contact page asks for your name, your email address, roughly where you are in your career, a time preference for the call, and – optionally – a few sentences about what feels stuck.

Why: so I can reply, prepare properly, and run the discovery call you asked for. In legal terms that’s “taking steps at your request before entering into a contract” plus my legitimate interest in answering my own enquiries. In practical terms: you wrote to me, so I write back.

What I don’t do with it: add you to a mailing list, pass it to an assistant (there isn’t one), or start a “nurture sequence”. One enquiry gets one reply, from me.

How long I keep it: if we don’t end up working together, your enquiry is deleted within twelve months. If we do, your details move into your client file – coaching agreement, session dates, my session notes – which I keep for six years after we finish, because contract and tax law asks me to. Session notes are mine and yours alone: employer-funded or not, nobody else reads them.

What I collect when you join The Unstuck Letter

The newsletter form on the resources page asks for one thing: your email address. The legal basis is consent – you typed it in and pressed subscribe, and that’s exactly as far as your consent stretches.

Your address is used to send the Letter, fortnightly, and for nothing else. Every issue has a one-click unsubscribe; use it and your address is removed from the list – not archived, not “suppressed for remarketing”, removed. I won’t take it personally.

Cookies, tracking and this website

This site sets no cookies and uses no analytics or advertising trackers. It doesn’t store anything in your browser’s localStorage either. There is no consent banner because there is nothing to consent to – which is how I’d like websites to work generally.

Two honest footnotes. The site’s typefaces load from Google Fonts, so your browser makes a standard font request to Google’s servers (Google sees an IP address, not your name or what you typed). And if you tap the WhatsApp button, you leave this site for WhatsApp, where Meta’s own privacy policy takes over. Neither happens without your action beyond loading the page, and nothing you type into my forms ever goes to either of them.

Who else touches your data

The boring, necessary plumbing: my email is hosted by a business email provider, discovery calls run on a video-calling service, and invoices live in accounting software. Each of these processes data on my instructions under their own UK-GDPR-compliant terms. That’s the full list – no data brokers, no “trusted partners”, no analytics companies.

If you’re coached through your employer’s learning & development budget, your employer receives attendance confirmation and an invoice only – never notes, never content, never my opinion of how it’s going.

Your rights, and how to use them

UK GDPR gives you the right to ask me for a copy of what I hold about you, to correct it, to delete it, to restrict or object to how I use it, to take it elsewhere in a portable format, and to withdraw consent (for the Letter) whenever you like.

Using any of them takes one email to hello@meerashahcoaching.co.uk with whatever wording you like – no forms, no hoops. I’ll reply within one working day and complete the request within a month, which is the legal deadline; in practice it’s usually the same week. The only caveat: records the law makes me keep (invoices, for instance) stay until their clock runs out, and I’ll tell you plainly if that applies.

If you’re not happy

Tell me first – a straight complaint gets a straight answer, and I’d genuinely rather fix it than have you stew. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office: ico.org.uk, or 0303 123 1113. That right doesn’t depend on talking to me first.

Changes to this page

If anything here changes – a new tool, a new process – I’ll update this page and the date at the top before the change takes effect. No silent edits. This policy was last reviewed on 2 August 2026.