The phone rings mid-appointment
You’re foiling, injecting or teaching. The call goes to voicemail – and most callers never try twice. They book wherever answers first.
Now onboarding UK salons, clinics & studios
Take bookings while you take clients
Queuely gives your business one booking page, automatic reminders and an AI assistant that answers enquiries – so you stay behind the chair, not on the phone.
Free plan forever · no card needed · set up in 15 minutes
4.9 average from 300+ owner reviews
Runs the front desk at 400+ UK salons, clinics and studios
- FERN & FADE
- Clinic_32
- studio otto
- The Brow Atelier
- Blackwick Tattoo
- Kinetic Physio
The problem
You didn’t open a salon to answer the phone
Every hour with a client is an hour you can’t pick up, reply or chase. That gap is where bookings quietly leak away.
Empty chairs still cost rent
A quiet “sorry, forgot!” at 9am leaves a 90-minute hole you can’t refill. Multiply by a year and it’s a part-time salary, gone.
“How much for…?” on repeat
Instagram at 11pm, WhatsApp at 7am, all asking the same four questions. Answer slowly and they’ve moved on; answer fast and you never switch off.
Averages from our 2025 onboarding survey of 214 UK owners across hair, beauty, clinical and studio businesses.
The product
One quiet system doing the loud jobs
Everything a front desk does, running on its own – and you approve anything that matters. Here are the three pieces owners feel first.
01 · BOOKING PAGE
Your book, open 24/7
Clients pick a service and a real free slot from your live diary – no back-and-forth, no double bookings. Take a deposit at booking and watch flaky appointments disappear.
- One link for your bio, Google profile and voicemail
- Deposits and full prepay through Stripe
- Buffer times, patch tests and consult rules built in
02 · REMINDERS
Reminders that actually get read
SMS and WhatsApp nudges go out 48 hours and 2 hours before every appointment. Clients confirm or rearrange with one tap – and a cancelled slot goes straight back on your booking page.
- Reply C to confirm, R to rearrange – no app for clients
- Freed slots offered to your waitlist automatically
- Aftercare and rebooking follow-ups a week later
03 · AI REPLY ASSISTANT
Answers DMs while you work
Q reads the enquiry, checks your price list and your live diary, and drafts the reply – with real prices and real free slots. You tap approve between clients. Simple questions can go out on their own.
- Works across Instagram, WhatsApp and your website
- Drafts in your tone – you edit once, it learns
- Anything sensitive is always held for your approval
Getting started
Live before your next client leaves the chair
No migration project, no training day. Three steps, most of them one-offs.
Set up your page
Add your services, prices, staff and opening hours. Import existing appointments from a spreadsheet or Google Calendar.
~15 minutes, onceShare your link
Drop it in your Instagram bio, Google Business profile and voicemail greeting. Every “how do I book?” now has a one-tap answer.
~5 minutes, onceWatch the book fill
Confirmations, deposits, reminders and follow-ups run on their own. You get a quiet phone and a fuller diary.
Ongoing, hands off400+UK businesses on Queuely
↓71%average drop in no-shows
1.4mreminders delivered to date
4.9/5average owner rating
Customers
Quieter phones. Fuller diaries.
Three owners on what actually changed after switching to Queuely.
We were losing five or six appointments a week to no-shows. The deposit plus the two-hour reminder took that to one or two a month. It paid for itself inside the first fortnight.
Renata Kowalska
Owner, Fern & Fade – Hackney
Our front desk used to spend two hours a day on the phone. Bookings come through the link now, and Q drafts answers to the Instagram questions. Reception finally has time for the patients in the room.
Dr Sam Adeyemi
Clinical Director, Clinic 32 – Manchester
I teach solo, so every DM used to interrupt a class. Now Q answers the ‘how much, what times’ messages and I tap approve between sessions. My book filled two weeks out for the first time ever.
Tash Okafor
Founder, Studio Otto – Peckham
Ready to stop playing phone tag?
Set up your booking page tonight, share the link tomorrow, and let the reminders do the chasing from day one.