Contact

Talk to a human in London

No ticket numbers, no chat maze, no “your call is important to us”. Every message lands with a real person on Rivington Street, and every one gets a reply within one working day – usually much faster.

Phones answered Mon–Fri, 9am–6pm · support within the hour on paid plans

New to Queuely? Talk to sales

Questions about plans, migrations or whether Queuely fits your kind of business. No scripts, no pressure – most calls end with honest advice either way.

REPLY WITHIN 1 WORKING DAY

Already a customer? Support

Marcus’s team answers from London, Mon–Fri 9–6. Paid plans get replies within the hour; everyone gets an answer the same working day. Out of hours, the help centre in your app covers the common fixes.

UNDER 1 HOUR ON PAID PLANS

Prefer face to face?

We’re two minutes from Old Street roundabout. If you’re passing with a price list and fifteen minutes, someone will put the kettle on and set up your booking page with you.

TUE & THU ARE BEST
Before you write

Three things people usually ask first

Twenty minutes on a video call, screen shared. We build your actual booking page as we talk – your services, your prices, your deposit rules – so you finish with something real, not a slideshow. If Queuely isn’t the right fit, we’ll say so on the call.

Yes. We import clients and future appointments from a CSV export or straight from Google Calendar, and we’ve done supervised migrations from most of the big booking systems. Nothing sends a single message to your clients until you switch reminders on yourself.

We know your day – that’s rather the point. Demo calls run 8am to 8pm on weekdays, including the quiet Monday slots most salons and studios prefer, and we’ll happily work around your column. Tell us your closed day in the form and we’ll offer times on it.