What actually goes wrong
Most enquiries are the same handful of questions, and most arrive when you cannot answer them - during a job, after closing, on a Sunday. The ones that go unanswered for a few hours are often the ones that go elsewhere. Off-the-shelf chatbots make this worse, not better: they know nothing about your business, so they either give confident wrong answers or push everyone into a contact form nobody fills in.
What we build instead
A chatbot trained on your own business information, so the answers sound like you and are actually correct. It explains your services, quotes your real prices, answers the questions you repeat daily, and collects enquiry details from anyone who wants a person. Anything it is unsure of goes to a human rather than being guessed at. You can see one working on this site - the ARTist assistant in the corner is the same thing, trained on this studio.
