What actually goes wrong
Customers ask the same questions about treatments, prices, timings, appointments and aftercare, across three channels at once. Your team answers each one individually. The information exists - it is just scattered across a phone call, a DM and someone remembering to reply. Meanwhile a prospective client who wanted to know whether you treat their concern quietly gives up.
What we build instead
A site where every treatment has a proper page: what it is, who it suits, what it costs and how long it takes. An appointment enquiry flow that captures what the person actually needs before they arrive. Aftercare information where clients can find it themselves. And an AI assistant giving accurate treatment and price answers on the spot, while passing anything clinical or complicated straight to a human.
